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Miscellaneous Utilities : Sysmon v7.01 uninstallation causing bugcheck 0x3b

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Author: evgeny.golov
Subject: Sysmon v7.01 uninstallation causing bugcheck 0x3b
Posted: 23 February 2018 at 6:28pm

Hello Everyone!
 
We are trying to sort out the following problem yet unsuccessful so far. We have hundreds ofservers where Sysmon must be installed (and was partly installed already). We noticed that in some occasions whenit was necessary to uninstall Sysmon, the server BSOD’ed. As a test, we’veinstalled and uninstalled Sysmon with a 20 minute interval on a group of verylighly loaded servers and were able to cause 7 BSODs on different machines(there were overall hundreds of install/uninstall cycles).

 

Hosts - both virtualized and physical

OS - Windows Server 2012 R2 in most recent tests

 

Bugcheck details – thebugcheck code, faulting IP has been the same in all dumps:

 

SYSTEM_SERVICE_EXCEPTION(3b)

An exception happenedwhile executing a system service routine.

Arguments:

Arg1:00000000c0000005, Exception code that caused the bugcheck

Arg2:fffff800404c4048, Address of the instruction which caused the bugcheck

Arg3:ffffd0002311c620, Address of the context record for the exception that causedthe bugcheck

Arg4:0000000000000000, zero.

 

EXCEPTION_CODE:(NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at0x%08lx. The memory could not be %s.

FAULTING_IP:

SysmonDrv+8048

fffff800`404c4048488b4840        mov     rcx,qword ptr [rax+40h]

 

Processes wherebugcheck happens: splunkd.exe, noderunner.exe, Microsoft.Exchange.Search.Service.exe(recent tests were made on Exchange Server 2016 servers).

 

Upon dump analysis, we’venoticed that the unregister thread runs concurrently with another thread whereSysmonDrv is referenced for filtering an I/O event. In one case it was total of 3 executingthreads – 2 with I/O event and 1 for unregistering SysmonDrv filter.

 

Has anyone seen this behavior? How can we work around this? Thanks a bunch!

 

Attaching example in a zippeduploads/52858/example.zip .txt file as apparently it doesn't fit in the post limits.

 

 



Edited by evgeny.golov - 45 minutes ago at 6:35pm

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