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Troubleshooting : Need help with Ntoskrnl thread causing high CPU

March 4, 2017, 12:36 am
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Author: MagicAndre1981
Subject: Need help with Ntoskrnl thread causing high CPU
Posted: 04 March 2017 at 8:36am

ok, the SYSTEM cpu usage is caused by your Intel HD graphic driver (igdkmd64.sys).

https://www.dropbox.com/s/0o78sbfag334abb/cpuusage.png?dl=0

So, your driver version is .4574. There are already newer driver version available (1590 and 4614 - Beta). try one of those drivers:



Edited by MagicAndre1981 - 6 hours 35 minutes ago at 8:38am
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Autoruns : What Items should I Remove in autoruns?

March 4, 2017, 1:36 am
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Author: Taurus1971
Subject: What Items should I Remove in autoruns?
Posted: 04 March 2017 at 9:36am

Windows 7 Home Premium
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Process Explorer : Why procexp64.exe using so much memory?

March 4, 2017, 3:01 am
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Author: bob.f
Subject: Why procexp64.exe using so much memory?
Posted: 04 March 2017 at 11:01am

>500M on one machine, only 20M on another. 16.x.
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BgInfo : Not Working Correctly on Windows 10

March 4, 2017, 7:58 am
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Author: KhunRoger
Subject: Not Working Correctly on Windows 10
Posted: 04 March 2017 at 3:58pm

This is my Problem:

I run BGinfo, select the .bmp file I want to use as the background, select the Wallpaper Position as Stretch and then select "Preview", it looks perfect:



I then click on "Apply" (it still looks correct) and then on "OK". This is what I see:



The desktop background has a complete image of what I want to see at the top left of the screen - it occupies an area of precisely 1280 x 720.  The rest of the screen contains parts of the image as if it has been tiled.

The actual screen on my laptop is set to 1920 x 1080. This is precisely 50% more in each direction than the 1280 x 720 image in the top left of my screen. Looking at it another way, the desktop background produced by Bginfo has been reduced by a third in both dimensions and then tiled.

In Windows 10, in the "Customize your display" settings, in "Change the size of text, apps, and other items" I have set it to 150%. This is because my 1920x1080 screen is only 13" (diagonal) and the text is extremely small.

I think the problem is related to this 150% setting, but would like a second opinion and, hopefully, a resolution other than setting the display back to 100%.

I believe that whatever file Bginfo is producing as a desktop background is being altered by Windows probably because of that 150% Windows setting.

Note: the .bmp file that I selected in Bginfo and used for these screenshots is 2880 x 1533 dimensions. This is 50% more than the resolution of my screen (as shown in the Windows settings).  I tried this extra large image after I noticed the problem of the desktop background being reduced by a third when I first tried using an image of 1920 x 1080. Obviously, the extra large wallpaper bitmap didn't fix the problem.

So irrespective of whether I select a 2880 x 1533 image or 1920 x 1080, the effect is the same, i.e. after appearing OK in the Preview, the actual desktop background containing the Bginfo text is reduced by a third and tiled.

Regards,

Roger

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BgInfo : bginfo expects a newer version of windows (win 98)

March 4, 2017, 8:15 am
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BgInfo : Not Working Correctly on Windows 10

March 5, 2017, 12:07 am
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Author: WindowsStar
Subject: Not Working Correctly on Windows 10
Posted: 05 March 2017 at 8:07am

This has been a problem for a very long time. There is no fix and the software has not been updated in years. We have asked Mark to update it, we have begged Mark to update it, someone from the forum was able to even speak with him by phone and ask for an update, but we have never seen it. Plus there are pages and pages of updates, add-ons, requests, feature requests and bug fixes, requested over 6 years. -WS
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BgInfo : Not Working Correctly on Windows 10

March 5, 2017, 5:20 am
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Author: KhunRoger
Subject: Not Working Correctly on Windows 10
Posted: 05 March 2017 at 1:20pm

Originally posted by WindowsStar WindowsStar wrote:

This has been a problem for a very long time. There is no fix and the software has not been updated in years. We have asked Mark to update it, we have begged Mark to update it, someone from the forum was able to even speak with him by phone and ask for an update, but we have never seen it. Plus there are pages and pages of updates, add-ons, requests, feature requests and bug fixes, requested over 6 years. -WS


And yet there is a new version dated "Published: February 17, 2017"  Confused

Ah well, never mind. I'm sure Mark is a very busy guy. Smile  I've actually watched his videos where he talks with Bryce Cogswell about NTinternals, SysInternals, etc - interesting stuff. I still cannot believe that people run their PCs without Process Explorer running in the System Tray! It's like driving a car without a temperature gauge, oil pressure light and speedometer.

I was, of course, hoping this was a new problem that could be readily fixed. I've used BGinfo only on XP systems before, where it works flawlessly. So it looks like whatever BGinfo outputs as a desktop background gets modified by the oh-so-helpful Windows 10 to take into account the 150% customized text size and reduces it by a third. I'll still keep playing with it to see if I can make it work.

I've come across a similar problem with an old DOS program that I still use called "cmdow.exe". It allows windows to be resized, moved, hidden, maximized, minimized, made on top, not on top, etc. Some anti-virus software report it as malware. But I found that in Windows 10, when I specify the size of a window in pixels, I have to reduce the numbers by 1/3 to allow for the 150% customized text size. Windows then increases the sizes by 50% and the window goes where I want it to go.

If only it was so simple a fix in BGinfo. Cry 

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BgInfo : New BgInfo - not!

March 5, 2017, 7:10 am
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Author: Bill_Bright
Subject: New BgInfo - not!
Posted: 05 March 2017 at 3:10pm

It would sure be nice if someone from MS/Technet/Sysinternals would acknowledge that there is no new version as indicated via that link above. 
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BgInfo : Not Working Correctly on Windows 10

March 5, 2017, 7:40 am
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Author: Bill_Bright
Subject: Not Working Correctly on Windows 10
Posted: 05 March 2017 at 3:40pm

Originally posted by KhunRoger KhunRoger wrote:

And yet there is a new version dated "Published: February 17, 2017"

But not really. As I reported here:  https://forum.sysinternals.com/new-bginfo-not_topic32651.html it is not a new version at all. Same 4.21 version number and same file sizes and date-time stamps of the files. 

Either they didn't update the program, or they forgot to post the updated program to the download page. 

I reported problems with dual-monitor setups over a year ago here: https://forum.sysinternals.com/dual-monitor-background-problem_topic31914_post148076.html?. 

As for the version issue and problems with W10 compatibility, as noted above, several of us have reported, pleaded, begged they be addressed since W10 came out in 2015. But there has not even been any acknowledgement any one even heard us. And personally, I think that is sad considering this is the official support site for this program. 



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Troubleshooting : Need help with Ntoskrnl thread causing high CPU

March 5, 2017, 10:14 am
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Author: pmatula
Subject: Need help with Ntoskrnl thread causing high CPU
Posted: 05 March 2017 at 6:14pm

I opened the trace file in performance analyzer and I'm sure it's a stupid question, but how did you find out that the driver version: 4574?

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Autoruns : What Items should I Remove in autoruns?

March 5, 2017, 12:35 pm
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Author: MagicAndre1981
Subject: What Items should I Remove in autoruns?
Posted: 05 March 2017 at 8:35pm

this is still not enough information. What in detail is slow? Also post your used Hardware
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Troubleshooting : Need help with Ntoskrnl thread causing high CPU

March 5, 2017, 12:37 pm
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Author: MagicAndre1981
Subject: Need help with Ntoskrnl thread causing high CPU
Posted: 05 March 2017 at 8:37pm

you need to dump this via a xperf command to a txt file:

"C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit\xperf.exe" -I highCPUUsage.etl -a fileversion > fileversion.txt

here you see the file versions for the files.
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Troubleshooting : Need help with Ntoskrnl thread causing high CPU

March 5, 2017, 12:39 pm
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Author: pmatula
Subject: Need help with Ntoskrnl thread causing high CPU
Posted: 05 March 2017 at 8:39pm

thanks!
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Process Explorer : Why procexp64.exe using so much memory?

March 5, 2017, 12:39 pm
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Author: MagicAndre1981
Subject: Why procexp64.exe using so much memory?
Posted: 05 March 2017 at 8:39pm

this is not enough to diag it. 

Install the Windows Performance Toolkit, which is part of the Windows 10 SDK (https://developer.microsoft.com/en-us/windows/downloads/windows-10-sdk), run WPRUI.exe and select ReferenceSet, capture 3-5 minutes of the memory usage grow, save the trace into a ETL. Zip the ETL, upload it (OneDrive) and send Mark a link to the zip.

He needs to analyze the usage grow.
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Troubleshooting : Need help with Ntoskrnl thread causing high CPU

March 5, 2017, 12:41 pm
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Author: MagicAndre1981
Subject: Need help with Ntoskrnl thread causing high CPU
Posted: 05 March 2017 at 8:41pm

does the new driver fix your issue?

Edited by MagicAndre1981 - 28 minutes ago at 8:41pm
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Development : How unhook APIs Message of a remote process?

March 6, 2017, 8:48 am
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Author: flashcoder
Subject: How unhook APIs Message of a remote process?
Posted: 06 March 2017 at 4:48pm

I am developing a project which needs to unhook some API messages from other processes.

I know that it is possible to do this task because this option exists in PC Hunter.


I need to unhook these APIs through my application.

I've already searched about this subject but until now i found only how enumerate these hooks, and not how unhook.

  1. https://forum.sysinternals.com/gethooks-for-windows-x86-xp-vista-7-8_topic27545.html
  2. https://forum.sysinternals.com/enumerate-windows-hooks_topic23877.html

Can someone help me with this ( unhook these hooks )?



Edited by flashcoder - 1 hour 38 minutes ago at 4:50pm
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Internals : Sysmon 6 doesn't filter FileCreateTime

March 6, 2017, 8:59 am
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Author: c_APT_ure
Subject: Sysmon 6 doesn't filter FileCreateTime
Posted: 06 March 2017 at 4:59pm

Can you post a "Sysmon.exe -c" output?

Also, for testing you might try the following to see if it works:
<Image condition="contains">\MonitoringHost.exe</Image>

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Autoruns : What Items should I Remove in autoruns?

March 6, 2017, 2:16 pm
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Author: Taurus1971
Subject: What Items should I Remove in autoruns?
Posted: 06 March 2017 at 10:16pm

I'm sorry. I'm not much of a computer guru. I'm not sure where to begin answering your question because a mountain of stuff popped up. I don't want to be a bother. Would it be easier for me to take it somewhere to have it cleaned up?
 
Thank you
Wendy
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Miscellaneous Utilities : SDelete hangs at 100%

March 6, 2017, 2:41 pm
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Author: davidski
Subject: SDelete hangs at 100%
Posted: 06 March 2017 at 10:41pm

Has anyone heard any updates of getting a fixed version of SDelete 2.0 published, or getting 1.0 published officially while a fix is in progress? Sdelete is used in a lot of Packer workflows for building Windows boxes for Vagrant and other platforms. Having this broken is awfully inconvenient.

David
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Troubleshooting : Need help with Ntoskrnl thread causing high CPU

March 6, 2017, 8:22 pm
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Author: Alecajuice
Subject: Need help with Ntoskrnl thread causing high CPU
Posted: 07 March 2017 at 4:22am

I believe it does. Thanks!
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