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Troubleshooting : Please help - severe computer lags, Win XP SP3

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Author: CCDSystems
Subject: Please help - severe computer lags, Win XP SP3
Posted: 07 February 2014 at 12:14am

Thank you, in advance, for anyone who chooses to help.

My computer has been exhibiting strange behavior for the last month or so, and I have gone through a weeding-out process, removing apps, killing scheduled tasks, etc., in preparing this machine to be upgraded, and in the hopes it can still be a reasonable machine after the upgrade.

I have used KernRate to identify that the IntelPPM process on my computer was dragging the CPU down.  I implemented the fix (changing the registry value from a 1 to a 4) and now when looking at KernRate output, IntelPPM isn't there, and my computer is less laggy.

As others have noticed, sometimes after addressing the IntelPPM issue, a second issue arises to a lesser degree.  In my case, it's the NTOSKRNL, NTFS or HAL.

I find that there doesn't seem to be any rhyme or reason for the kernel hogging all of my CPU, and when it does, I am at its mercy until it decides to quit.  I have been running KernRate for large periods of time (set to start at boot), in the hopes that _after_ one of these sluggish times, I can review the output and determine the cause.

I used Kernrate_i386_XP.exe -m -b 4 -i 2500 -w 3 -j "symsrv*symsrv.dll**http://msdl.microsoft.com/download/symbols" -z hal, and captured the output to a file.  Would someone be willing to help me diagnose and correct this issue I'm having?




The key bits I see from there:

---> Profile Bucket Size Set to 4 bytes
 /==============================\
<         KERNRATE LOG           >
 \==============================/
Date: 2014/02/06   Time: 15:16:07
Machine Name: DevBox
Number of Processors: 1
PROCESSOR_ARCHITECTURE: x86
PROCESSOR_LEVEL: 15
PROCESSOR_REVISION: 0303
Physical Memory: 3143 MB
Pagefile Total: 8986 MB
Virtual Total: 2047 MB
PageFile1: \??\C:\pagefile.sys, 4000MB
PageFile2: \??\G:\pagefile.sys, 2000MB
OS Version: 5.1 Build 2600 Service-Pack: 3.0
WinDir: C:\WINDOWS

Kernrate User-Specified Command Line:
D:\Utilities\KrView\Kernrates\Kernrate_i386_XP.exe -m -b 4 -i 2500 -w 3 -j symsrv*symsrv.dll**http://msdl.microsoft.com/download/symbols -z hal -yr fi
lename.kv


Kernel Profile (PID = 0): Source= Time,
User Requested Rate= 2500 events/hit, Actual Rate= 2441 events/hit
CallBack: Finished Attempt to Load symbols for 806ef000 \WINDOWS\system32\hal.dll


Waiting for 3 seconds before starting to collect profile data
Starting to collect profile data

***> Press ctrl-c to finish collecting profile data
===> Finished Collecting Data, Starting to Process Results

------------Overall Summary:--------------

P0     K 0:28:47.153 (96.1%)  U 0:00:47.358 ( 2.6%)  I 0:00:23.373 ( 1.3%)  DPC 0:00:05.948 ( 0.3%)  Interrupt 0:01:18.793 ( 4.4%)
       Interrupts= 9446961, Interrupt Rate= 5254/sec.


Total Profile Time = 79898 msec

                                       BytesStart          BytesStop         BytesDiff.
    Available Physical Memory   ,      1396944896,      1344311296,       -52633600
    Available Pagefile(s)       ,      6501023744,      6491680768,        -9342976
    Available Virtual           ,      2133266432,      2131902464,        -1363968
    Available Extended Virtual  ,               0,               0,               0

                                  Total      Avg. Rate
    Context Switches     ,      5302743,         2949/sec.
    System Calls         ,     49109805,         27315/sec.
    Page Faults          ,     57126185,         31774/sec.
    I/O Read Operations  ,       132917,         74/sec.
    I/O Write Operations ,       108703,         60/sec.
    I/O Other Operations ,       424905,         236/sec.
    I/O Read Bytes       ,     73249052,         551/ I/O
    I/O Write Bytes      ,     32962452,         303/ I/O
    I/O Other Bytes      ,     36430092,         86/ I/O

-----------------------------

Results for Kernel Mode:
-----------------------------

OutputResults: KernelModuleCount = 159
Percentage in the following table is based on the Total Hits for the Kernel

Time   7077258 hits, 2441 events per hit --------
 Module                                Hits   msec  %Total  Events/Sec
ntoskrnl                            3467027    1797328    48 %     4708663
     0 3467027 1797328    48 %     4708663
Ntfs                                1617949    1797328    22 %     2197380
     0 1617949 1797328    22 %     2197380
hal                                  979792    1797328    13 %     1330682
     0  979792 1797328    13 %     1330682
fltMgr

<snip>

===> Processing Zoomed Module hal.dll...


----- Zoomed module hal.dll (Bucket size = 4 bytes, Rounding Down) --------
Percentage in the following table is based on the Total Hits for this Zoom Module

Time   979792 hits, 2441 events per hit --------
 Module                                Hits   msec  %Total  Events/Sec
KfLowerIrql                          631971    1797328    56 %      858296
     0  631971 1797328    56 %      858296
HalpQueryPerformanceCounter          122703    1797328    11 %      166646
     0  122703 1797328    11 %      166646
KeRaiseIrqlToSynchLevel              121167    1797328    10 %      164560
     0  121167 1797328    10 %      164560
HalProcessorIdle 

<snip>




Again, any and all assistance is greatly appreciated.  This has been a workhorse of a machine, and I don't want to have to put it down (but rather, want to upgrade it).

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